Webinar program
1. The Cost of downtime
- Why failures are inevitable — and how they impact system reliability
- No provider in the world is immune to force majeure (accidents, DDoS attacks, human error, power outages).
- What happens to your business if your “mission control” becomes unavailable?
2. The illusion of safety: what you can’t rely on
- The myth of “All-Powerful Support”
In the event of a large-scale disaster, the support team of any provider will be overwhelmed. Ticket queues will grow for hours, and geo-redundancy might not kick in instantly.
Relying solely on your provider’s responsiveness in a critical moment is a risky strategy. - Compensation won’t save your business
All SLAs (Service Level Agreements) include liability limitations. The maximum you’re likely to receive for a week of downtime is a one-month service credit—covering only a small fraction of lost revenue.
This isn’t about the provider’s money; it’s about the survival of your business.
3. Protection strategy: principles and tools
- The Gold Standard for data back up: the 3-2-1 Rule
Keep 3 copies of your data (1 production + 2 backups)
Store them on 2 different media/systems
Have 1 copy stored off-site - Toolset: solutions tailored to your needs
Specialized software: Veeam, Commvault (for complex infrastructures)
Cloud technologies: S3-compatible storage (as a cost-effective and reliable backup repository)
Simple setup: a dedicated VM with large disks to build your own backup server
4. Critical level: Disaster Recovery (DRP)
- DRP as a Service
- Insurance against “Black Swan” events: a two-provider strategy
Even with perfect backups, spinning up infrastructure from scratch in a new location is complex. We offer a Disaster Recovery site.
The most reliable protection against a data-center-scale disaster is to have a backup plan with a different provider.
We don’t just sell our own capacity. We help you build a hybrid or distributed architecture to guarantee 99.9% availability, even in an apocalyptic scenario.
5. Summary
Resilience is a process, not a feature
- An outage is a matter of “when,” not “if”
- A provider’s SLA is not a panacea, just part of the deal
- Your security = your backups + your DR strategy
We are ready to be your technology partner in building this strategy.
6. Q & A
Speakers
Aleksey Lebedev
Presales specialist, ITGLOBAL.COM