VMware Private Cloud in Dubai - an isolated and secure IT infrastructure

SLA 99.95%
Authorized VMware provider since 2008
A key service provider for VMware and vStack worldwide
Ability to deploy infrastructure in more than 9 countries of data center presence

When and why you need a private cloud on VMware

VMware is the global leader in the virtualization market. The platform is popular with both large cloud providers and enterprise customers building their own virtualized infrastructure. Businesses are migrating to private clouds to host critical services that require maximum availability and performance, such as SAP, telephony, industry systems, online shopping, ERP and so on


VMware makes it easy to move virtual machines from public cloud to private cloud and back again.


Thanks to High-availability, DRS and Fault Tolerance technologies, the platform continues to operate even if a portion of the physical servers fail.


VMware has a convenient and functional API that allows you to automate your work with the platform. And the Terraform utility will allow you to automate the operation of the cloud.

Advantages of private cloud from ITGLOBAL.COM

Dedicated VMware vCenter

ITGLOBAL.COM specialists will help you to implement a customized architecture of the client's private cloud, where you will be able to choose the necessary modules on your own


Infrastructure in a private cloud is isolated from other users at all levels: physical (host, storage), network (L2), all the way down to a dedicated rack or cage

Cost and scaling

ITGLOBAL.COM private cloud will allow to distribute IOPS between machines and set IOPS limits per VM independently

Dedicated datastores

A public cloud does not allow access to a vCenter because in a public cloud, customers will see each other. In the ITGLOBAL.COM private cloud, a dedicated vCenter and access rights are optionally available, which gives more cloud management options

Data security

In ITGLOBAL.COM private cloud, it is easy to implement special security requirements from regulators or IS services: a separate rack, a cage in a data center, dedicated network equipment and storage, crypto gateway rental, etc.
Richard Gayler
Since we are focused on developing the final product, it has become unprofitable over time to spend effort on maintaining the IT infrastructure ourselves. I think any such project needs a partner who will help build a reliable infrastructure foundation and provide round-the-clock support. And we will be able to do our own thing: to develop and improve the service. ITGLOBAL.COM has become such a partner for us.
Murat Kenebaev
CEO CloudTek
As part of the project, CloudTek received a small amount of server and network equipment to provide fault-tolerant service. But we, as a provider, are now actively developing, so our hardware fleet will only grow in the near future
Two virtual servers have been organized on the basis of the dedicated infrastructure: Terminal Server + 1C server and DB server. This approach to IT organization has enabled us to provide high-quality infrastructure for accountants and to avoid capital expenditures.
We are satisfied with the quality of services provided by ITGLOBAL.COM Company. We can mention the quality of technical support and readiness to provide all necessary consultations quickly and efficiently. We are ready to recommend ITGLOBAL.COM virtual machines rent as a flexible solution allowing to avoid substantial costs on building your own infrastructure.

Professional VMware Support

ITGLOBAL.COM has been a VMware service provider for over 15 years and utilizes the vendor's products in its infrastructure. We have years of experience in VMware support and incident resolution.

ITGLOBAL.COM expertise

VMware® Cloud™ Verified

Infrastructure meets VMware requirements

VMware® Enterprise Cloud provider

Authorized VMware Provider

Virtual infrastructure

Management software, virtual machines

Frequently Asked Questions

How is a private cloud different from a public cloud?

In a public cloud, all clients are hosted on shared hardware. In a private cloud, each client is allocated a cluster of servers, including N+1 redundancy, datastores, vCenter and optionally other infrastructure components. This is the most customizable solution, in which you can implement any needs of the client.

What are the options for deploying a private cloud?

There are several types of private cloud implementation: -private cloud with dedicated physical servers and management via VMware Cloud Director - the minimum implementation option and the most frequently used by customers; -private cloud with dedicated VMware vCenter Server - the option is similar to the previous one, but the client is given access to the dedicated vCenter Server if it is required, for example, by the security service; -private cloud with dedicated physical storage - a cloud with an additional dedicated element, in this case - a storage system; -full cloud with dedicated physical storage - a cloud with an additional dedicated element. All components, including switches and routers, are dedicated to a specific client.

What licenses and certificates does ITGLOBAL.COM possess?

The license for activity on technical protection of confidential information gives the right to ITGLOBAL.COM to render services in the following directions: - Control of confidential information security from unauthorized access and its modification in means and systems of informatization - Designing in protected execution: means and systems of informatization; premises with means (systems) of informatization, subject to protection; protected premises - Installation, mounting, testing, repair of means of information protection - Software (software and hardware) means of information protection - Protected software (software and hardware) means of information processing - Software (software and hardware) means of information processing - Software (software and hardware) -License License License to carry out works related to the use of information constituting a state secret. -Certificate of compliance with information security requirements

What is the evidence of the reliability of the cloud platform and the quality of cloud services?

ITGLOBAL.COM uses the best solutions from global manufacturers, has reliable sites for hosting the customer's infrastructure worldwide, invests and develops its own IT solutions (RnD). -Reliability of data centers is confirmed by Uptime Institute certificates. -Infrastructure is built using proprietary High End equipment from the industry's best manufacturers and proven FlexPod technical solutions. -Infrastructure support processes are implemented in accordance with ITIL v.4 methodology and ITSM/MOF best practices. -Financial responsibility for violation of the established service level and the possibility to discuss individual quality parameters.

Is it possible that my company's data will be accessed by unauthorized persons?

No, that's not possible. The cloud is deployed on equipment that is placed in reliably protected Tier III level data centers. ITGLOBAL.COM's information security norms and processes comply with international standards. The level of protection of services hosted in our cloud is higher than in the local server room. There is also an opportunity to use additional means of information protection: certified means of cryptographic protection, antivirus, WAF, etc.

How does technical support happen and what does it include?

The public cloud is administered by ITGLOBAL.COM engineers. In case of problems, our specialists are ready to help by phone, email, messengers, by request on the self-service portal and through other communication channels.
Our clients

Private VMware cloud.
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Hardware in use

Cisco UCS B200 M5 Server

The Cisco UCS B200 M5 blade server is the main workhorse of the data center.
With half the module width, the B200 M5 provides the performance, versatility, and data center density required for multi-tiered and distributed applications.

Server Features:

  • 2 x Intel Xeon Gold 6248R (24 cores, 3.0GHz);
  • 4 x 64GB DDR4 2933MHz RDIMM.
Cisco UCS B480 M5 Server

The Cisco UCS B480 M5 quad-socket server platform is high-density, optimized for mission-critical workloads, and allows up to 3TB of RAM to be installed

Server Specifications:

  • 4 x Intel Xeon Gold 6154 (18 cores, 3.0GHz);
  • 4 x 64GB DDR4 2666MHz LRDIMM (up to 48 pcs);
  • Cisco UCS VIC (2x40GbE)
VStack-R server

The vStack-R-SL201-D25RE is a high-speed 2U rackmount server that is ideal for a wide range of enterprise workloads that include: IT and web infrastructure, high-performance virtualized environments, and databases. Supports the installation of modern generation Intel Scalable Gen2 processors

Server Features:

  • 2 x Intel Xeon Gold 6248R (24 cores, 3.0GHz);
  • 4 x 64GB DDR4 RDIMM 3200MHz (up to 24 pcs.)
NetApp storage

ITGLOBAL.COM uses a storage cluster based on the older NetApp All Flash FAS (AFF) models, including the A700.
The systems are presented as a cluster configuration of 2 controllers, if necessary, each storage system can be scaled up to 12 controllers.
The NetApp FAS and E-series storage systems are used for backups

Options for implementing a private cloud

ITGLOBAL.COM's private cloud offers flexible hardware and software configuration options, including those to meet import substitution objectives and strict data protection requirements.

Servers are dedicated to a single customer, including a backup server

Dedicated servers and dedicated vCenter

Dedicated servers, vCenter and storage

Fully dedicated installation, including networking, hosted in the ITGLOBAL.COM data center or at the customer's site

ITGLOBAL.COM uses reliable High-End hardware


FlexPod converged platform jointly produced by Cisco and NetApp

Private Cloud on VMware runs on the FlexPod converged platform jointly produced by Cisco and NetApp. Project development is tailored to your company's individual needs, so you get the best solution for each task

Hyperconverged vStack platform

Represents a unified infrastructure of software-defined modules using the best Open Source technologies

Private Cloud

Our clients

Private VMware cloud.
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Licenses & Certificates

All licenses and certificates

ISO 27017 Certificate of Conformity

The certificate confirms that the quality management system of ITGLOBAL.COM organization complies with the requirements of ISO 27017 "Information Technology" standard.

ISO 27001 Certificate of Conformity

Provides for the implementation of an independently assessed and certified information security management system and demonstrates the compliance of ITGLOBAL.COM's work with international standards of performance in ensuring data protection.

Certificate of Conformity ISO 20000-1

The certificate certifies that the ITGLOBAL.COM service management system in terms of information technology complies with the ISO 20000-1 standard "Requirements for Service Management System".

ISO 9001 Certificate of Conformity

It is issued according to the results of an expert inspection and confirms that the quality management system of ITGLOBAl.COM complies with the international standard ISO 9001 "Quality Management Systems. Requirements"
Our clients

Private cloud ITGLOBAL.COM.
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Tariffication and billing

ITGLOBAL.COM offers flexible payment options, taking into account project specifics and individual requirements. In the course of the project implementation, the cloud provider's specialists coordinate the architectural scheme with the client, prepare a commercial proposal and define the billing model.

Costing is based on the utilization of dedicated infrastructure elements for a specific project

Monthly based on dedicated infrastructure elements. Managed infrastructure, hosts, volumes, storage, network equipment, etc.

Charging occurs on a monthly basis on the basis of allocated infrastructure elements

Managed infrastructure, hosts, volumes, storage, networking hardware, and more.

ITGLOBAL.COM provides 24/7 technical support to clients in accordance with ITIL v.4 methodology and international ITSM/MOF practices.

You can contact technical support using any convenient way for you: by phone, e-mail or through the self-service portal. Standard and typical tasks, including software upgrades or capacity increases, are performed by our specialists without negatively affecting the operation of your services. Every request is logged in the system, and planned changes (RFCs) are only made after informing the customer in advance

What is recorded in the SLA

Components and their cost

Planned and guaranteed availability

Compensations for breach of guaranteed parameters

Disk subsystem and latency performance

List of typical requests and their resolution time

Incident response times



ITGLOBAL.COM provides 24/7 technical support to clients in accordance with ITIL 4 methodology and international ITSM/MOF practices


You can contact the technical support service using any convenient way for you: by phone, e-mail or through the self-service portal


Standard and typical tasks, including software upgrades or capacity increases, are performed by our experts without adversely affecting the operation of your services


Any request is recorded in the system and planned changes (RFC) are made only after informing the client in advance

Technical support

Tracking signals from the monitoring system 24/7

Manage administrative access rights

Equipment Maintenance


Problem identification and incident remediation

Virtualization System Administration

Resource Utilization Monitoring

Migration and integration

Any assistance in migration from existing infrastructure to ITGLOBAL.COM cloud

Organization of hybrid solutions

Migration of services with specificity and architecture at the platform and application level

Migration from any physical servers and sites of other providers

How we operate

Tell us what you have now and what your challenges are, and we'll find the best architectural solution for you and help you build a private cloud tailored to your needs and requirements.

Clarification of requirements


Development and coordination of the architectural solution

  • Converged private cloud based on FlexPod
  • Hyperconverged installation based on vStack

Data center selection

  • ITGLOBAL.COM platforms
  • In-House (own data center)
  • Partner data centers worldwide

Private cloud development


Pilot launch


Productive load migration

Our clients

Private cloud ITGLOBAL.COM.
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Our data centers

Kazteleport The construction of Kazteleport took into account the best engineering approaches and practices related to the creation of fault-tolerant infrastructure. Thanks to modern equipment, the data center is capable of processing petabytes of data, which makes it one of the most technologically advanced not only within the region, but also within the country.
Detailed characteristics
Equinix AM2 Modern data center with a high level of reliability. PCI DSS certified. The data center is part of the network of Equinix, Inc. - a company that has been building and maintaining data centers around the world for over 20 years. Today, Equinix, Inc. 200 data centers in 24 countries.
Detailed characteristics
Equinix DX-1 The data center meets the requirements of international standards such as ISO 27001, ISO 9001 and PCI DSS. All critical elements of equipment and engineering infrastructure are reserved, and data center engineers are engaged in their monitoring and maintenance around the clock.
Detailed characteristics
Equinix SP3 One of the most modern and technologically advanced data centers of Equinix, a global company that owns and operates 250 data centers in 71 metropolitan areas around the world. Equinix SP3 data center meets the requirements of international standards such as ISO 27001, ISO 9001 and PCI DSS. The data center has also received all three Tier III certifications from the Uptime Institute, and the most important Operational Sustainability certification has a maximum Gold level.
Detailed characteristics
NNJ3 Data Center A new generation data center located in Parsippany, New Jersey, 50 km from New York City. The data center is part of a network of two dozen modern data centers of the American company Cologix. The NNJ3 security system ensures uninterrupted operation of the data center even during natural disasters comparable in level of destruction to Hurricane Sandy.
Detailed characteristics
Star of Bosphorus Data Center The first earthquake-resistant data center in Turkey, which successfully passed the Uptime Institute Tier III Design & Resort certification and received the status of an "operator-independent" commercial data center. The data center is located in Istanbul on an area of 45,000 square meters and has a total capacity of 16 MW.
Detailed characteristics
TOR3 Data Center TOR3 data center is located in Canada, in the center of the city of Toronto. Just like NNJ3, it is part of the data center network of the American company Cologix. It complies with Tier III and ISO 27001 and PCI DSS standards, and has a high level of security.
Detailed characteristics

ITGLOBAL.COM clouds are located in 8 reliable data centers in 8 countries of the world

Our customers

Private VMware cloud.
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Our clients

Private VMware cloud.
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