ITGLOBAL.COM, an international IT distributor and cloud service provider, has announced a strategic partnership with eCloudBridge, a technology consulting and system integration company. As part of the agreement, eCloudBridge will act as a reseller and implementation partner for the SimpleOne ITSM platform in India, supporting enterprises in their digital transformation initiatives.
SimpleOne ITSM Platform for the Indian Enterprise Market
SimpleOne ITSM is an IT service management platform designed to automate IT business processes, built in line with ITIL best practices to improve the efficiency of IT departments and service desk operations.
The Indian market continues to demonstrate strong demand for scalable ITSM solutions, driven by rapid digitalization, cloud adoption, and the need for standardized service management processes. Through this partnership, ITGLOBAL.COM expands the availability of the SimpleOne ITSM platform in India by working with an experienced local integrator.
ITGLOBAL.COM develops global ITSM distribution strategy
“As a distributor, ITGLOBAL.COM focuses on expanding the global reach of its vendors through strong regional partners,” said the ITGLOBAL.COM team in Dubai, UAE. “The partnership with eCloudBridge enables us to bring the SimpleOne ITSM platform to the Indian market while ensuring high-quality implementation, localization, and customer support through a trusted integration partner.”
ITGLOBAL.COM continues to strengthen its partner ecosystem by enabling system integrators and consulting companies to deliver value-added ITSM and enterprise service management solutions to local customers.
eCloudBridge to provide ITSM implementation and integration services
Within the partnership, eCloudBridge will be responsible for consulting, implementation, customization, and support of the SimpleOne platform in India. This approach allows organizations to adopt IT service management solutions that align with local regulatory requirements, business processes, and industry-specific needs.
“At eCloudBridge, we help organizations achieve excellence through technology,” said Ashish Sharma, Co-founder, eCloudBridge. “By combining our implementation expertise with the SimpleOne ITSM platform and ITGLOBAL.COM’s distribution capabilities, we can support Indian enterprises in improving service management efficiency and accelerating digital transformation.”
