SimpleOne — a unified ESM platform business processes automation
About Company
SimpleOne is a software company founded in 2019, developing a unified Enterprise Service Management (ESM) system combined with a low-code / no-code business process automation platform.
The platform is designed for enterprise organizations seeking to automate, standardize, and scale service-oriented business processes across multiple departments.
SimpleOne provides:
01
A single digital platform for service management and business process automation
02
Out-of-the-box business applications built on industry best practices
03
A low-code application platform enabling independent application development without vendor involvement
About SimpleOne
Key facts
2019
year of foundation
150+
employees
27,000+
licenses sold
Value of SimpleOne Products
Business Process Automation
SimpleOne serves as a foundation for automating a wide range of enterprise processes, including:
- IT service management and Service Desk
- Shared service centers
- HR, procurement, facilities, legal, and other corporate functions
The ESM platform provides a unified data model, shared workflows, and end-to-end automation across departments.
Fast Implementation
- Low-code and no-code tools significantly reduce implementation time
- Visual designers, reusable components, and process templates available out of the box
- Integration tools allow fast embedding into existing enterprise IT ecosystems
Usability and Performance
- Modern UI and UX aligned with best user experience practices
- Designed for high-load enterprise environments
- Supports simultaneous work of large numbers of users
- Scales without additional integration costs by expanding within a single platform
SimpleOne Is Chosen By
SimpleOne is used by large enterprise customers across industries such as:
- Finance and banking
- Retail and e-commerce
- Telecommunications
- IT services and system integration
- Industrial and infrastructure sectors
Organizations typically choose SimpleOne when they need:
- Enterprise-grade scalability
- High level of customization
- Unified platform instead of fragmented tools
- Full control over service and business process automation
Related products
SimpleOne ESM Platform - a unified platform combining service management capabilities, shared data models, and cross-department workflows. Acts as the foundation for all SimpleOne solutions.
Simpleone ITSM
IT service management system aligned with ITIL® 4 best practices: incident, change, problem, and request management, CMDB, SLA/SLM, and knowledge management for efficient and reliable IT operations
SimpleOne ITAM
IT asset management solution aligned with ISO 19770: centralized asset inventory, cost optimization, lifecycle management, procurement planning, and contract compliance for full control and efficiency
SimpleOne SDLC
Software development lifecycle management solution: Agile-based development and product management, seamless ITSM integration, Git-based system support, and analytics with dashboards for full development visibility
Simpleone B2B
Enterprise-grade CRM for complex B2B sales: supports long, multi-stage sales cycles, seamless migration from existing platforms, and unified sales, marketing, and partner channel management