ITGLOBAL.COM DMCC has become the distributor of SimpleOne – the Russian developer of ESM solutions, and has introduced its products for automating service business processes in the MENA region. Both companies are part of ITG Corporation.
According to ITGLOBAL.COM DMCC analysts, 73% of companies in the UAE, Saudi Arabia, Qatar, and other Gulf countries are focused on digitalization and automation of their IT departments. Since 2023, the company has been represented in Dubai and possesses the necessary knowledge of the legal framework and cultural code of Eastern countries to effectively present Russian developers’ products in this market.
“Domestic IT solutions should not be concentrated in Russia. Only competition with market leaders on the international stage creates high-quality products. ITGLOBAL.COM has many years of experience working in this environment and proves that Russian software is in demand abroad. Every introduction of new products to the international market is a complex and responsible task that requires a well-thought-out strategy. Organizing this process for SimpleOne, which is part of our corporation, requires special attention. I am confident that the high degree of coordination between ITGLOBAL.COM and the vendor will be highly appreciated by entrepreneurs in the Gulf countries,” said Vasily Belov, CEO of ITGLOBAL.COM, ITG Corporation.
“As a result of our joint activities with ITGLOBAL.COM, we have already signed several partnership agreements in this region. A team has been formed to present our solutions to a wide range of clients in both Arabic and English. The region is attractive due to the presence of businesses interested in utilizing modern and innovative solutions, as well as its strategic geographical position between Asia, Europe, and Africa,” commented Sergey Chukanov, CEO of SimpleOne, ITG Corporation.
SimpleOne develops solutions for automating service business processes based on a low-code platform implementing the concept of Enterprise Service Management (ESM). The company’s products are aimed at large businesses and state corporations seeking digitalization. The simplicity of implementation and flexibility of customization of SimpleOne solutions allow easy adaptation to the unique requirements of clients, while low-code capabilities enable the deployment of applications with minimal coding, significantly reducing development times and simplifying maintenance.
